Information on Online Dispute Resolution
According to Art. 14 Abs. 1 ODR-VO
The EU Commission provides the possibility for online dispute resolution on a platform operated by them (so-called "OS platform"). The OS platform can serve as a contact point for the out-of-court settlement of disputes arising from online purchase contracts or service contracts. This platform can be accessed via the external link http://ec.europa.eu/consumers/odr.
The EU Commission provides the possibility for online dispute resolution on a platform operated by them (so-called "OS platform"). The OS platform can serve as a contact point for the out-of-court settlement of disputes arising from online purchase contracts or service contracts. This platform can be accessed via the external link http://ec.europa.eu/consumers/odr.